I have fluorosis stains and paid my dentist to cover them with dental bonding. It has been a bit of a nightmare and I want to know if I have the right to ask for a refund. When he first placed the bonding, it was a little bit uneven in color, but even worse, you could still see the stains underneath them, which defeated the whole purpose of getting the bonding in the first place. He made them thicker, which did cover the stains. However, they fell off less than a week later. I went back and he did them again and said my bite is the issue and to wear a night guard. So, I paid for one of those and guess what? They fell off again anyway. He said they’re not permanent and I should not have too high of expectations. I did know they would not last as long as something like porcelain veneers, but he originally hinted they could last around five years. I’m barely getting five days. Is it reasonable to ask for a refund?
Jack
Dear Jack,
For the benefit of readers who may not know what fluorosis stains are, I’ve placed these two images above. Fluorosis stains result from a child having ingested too much fluoride while their teeth are developing. It is not as common in the United States as it is in other countries but does happen.
While in many cases it is hard to get a refund for cosmetic dental work, yours will be an exception. It is nearly impossible to get a refund just based on not liking how the dental work looks, which is one of the reasons we remind readers of our blog about the importance of going to cosmetic dentists who have invested in the training necessary to do beautiful work.
Cosmetic dentistry is not a recognized specialty, so any general dentist can call themselves a cosmetic dentist and do the procedures. How well they do the procedures varies from dentist to dentist.
Your dentist is obviously in over his head as he can’t even keep the dental bonding on. That is good news for you, though. The basic standard in dental care is that it stays on. Because your dentist seems incapable of that, you should have no problem getting a refund. If he gives you any trouble with that, let him know you’ll be talking to the dental board. That should sober him up. Then, I want you to get this done by a cosmetic dentist with more expertise.
I suggest you look on the mynewsmile.com website for the dentist to re-do this procedure for you. Each of the dentists listed on this site are pre-screened for both their technical skill and their artistry. They can provide you with beautiful dental bonding that actually stays on your teeth.
This blog is brought to you by Philadelphia Cosmetic Dentist Dr. Michael Weiss.