I paid in full for a dental implant. Before the surgery, my dentist said that I was good and ready to go. When I woke up he told me that after he got in there the situation was different and I didn’t really have enough bone to support the implant. He went ahead and placed it but said he would prefer to remove it and give me a dental bridge. I have a couple of questions. First, should I be entitled to get some of my money back seeing as he is just going to remove it? I feel like he put me through unnecessary surgery and I have nothing to show for it. Second, am I really stuck getting a dental bridge? I would prefer a dental implant if that is even a possibility any more.
You should not only get a partial refund but a full refund. I cannot think of a reason your dentist would think he could get away with this. When you provide a procedure, especially something as invasive as surgery, there is an implied warranty that you have a belief in its success. He placed it knowing there would be failure. That is malpractice.
Additionally, if he would have done adequate diagnostics this would never have happened. He should have done a number of x-rays and, preferably, a CT scan. The reason for the latter is the fact that doing dental implants is a 3-dimensional procedure and really requires a 3-dimensional map. Not to mention the fact that if he’d done these diagnostics, he’d have known right away that you did not have enough bone support, thereby protecting you from the hassle of a surgery bound to fail. Obviously, he did not do his duty with this either.
I would start by demanding a refund. You are certainly entitled to one. From there I would find a great implant dentist. You will not have to settle for a dental bridge. You need a dentist who has significant post-doctoral training. Take a look at the training Dr. Weiss has to give yourself an idea of what type of dentist you will need. In addition, however, you will need a bone grafting procedure in order for your implant to have a chance of succeeding.
If you have any trouble getting that refund, just mention you are going to take a little trip to speak with the dental board. That should sober him up a little. I am so sorry this happened to you. Most dentists are not this irresponsible.
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